Faq
Wine FAQ
Who is the CEO of the company?
Toria Townsend
What type of wine do you sell?
We offer carefully selected, high-quality wines designed to be smooth, enjoyable, and perfect for both casual wine lovers and special occasions.
Where is your wine made?
Our wines are sourced from trusted vineyards and producers that meet our quality standards. Specific origin details are listed on each product.
Do you sell online?
Yes. Customers can place orders through our website for convenient purchasing and delivery where legally permitted.
Do you offer wine tastings or events?
Yes. We host wine tastings, pop-up events, and showcases that allow customers to experience our wines in person. Event details are shared on our website and social media pages.
What is the price range of your wines?
Our wines are competitively priced to offer premium quality at an affordable cost. Pricing varies by bottle and collection.
Do you ship wine?
Yes, we ship to eligible locations in accordance with state and federal alcohol shipping laws. Shipping availability is shown at checkout.
What is your return policy?
Due to alcohol regulations, all sales are final. However, if your order arrives damaged or incorrect, please contact us and we will be happy to assist.
Do I need to be 21 or older to purchase?
Yes. You must be 21 years of age or older to purchase wine. A valid ID may be required upon delivery.
Do you offer bulk or event orders?
Yes. We offer bulk orders for events, celebrations, and special occasions. Please contact us directly for pricing and availability.
How can I contact you?
You can reach us through our website contact form or via our social media platforms. We aim to respond within 24–48 hours.
Do you offer promotions or discounts?
Yes. We occasionally offer promotions, tastings, and special deals. Follow us on social media or sign up for our email list to stay updated.
What makes your brand different?
Our brand focuses on experience, accessibility, and quality. We aim to connect with a new generation of wine drinkers while still appealing to traditional wine lovers through engaging events, modern branding, and approachable wines.
Who is our target customer?
Our wines are created for adults 25 years and older. We aim to introduce Millennials (ages 28–43) to wine by making it more approachable, social, and enjoyable, helping this generation become more interested in wine experiences and discovering new brands.
We also serve Generation X (ages 44–59) and Baby Boomers (ages 60+), offering them an opportunity to explore wines that are different from what they may traditionally choose. Our goal is to encourage all generations to try new styles, discover new flavors, and enjoy wine in a fresh and modern way.
By appealing to multiple age groups, our brand brings together both new and experienced wine drinkers through curiosity, quality, and shared experiences.
Do you work with influencers or brand ambassadors?
Yes. We collaborate with social media nano, micro, and select macro influencers to help share our brand story and promote events and product launches.